Testimonials
Click an image below to watch one of our testimonial videos:
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OpEx has done a fabulous job for us. They understand on a broad basis how hospitals work. They know what kinds of resistance will be encountered. They know how to put successful teams together, and help teams work together in a cohesive fashion. What differentiates OpEx from other consulting groups is the quality of their consultants. They’re capable, they care, and they take personal responsibility and accountability for the success of the program. That’s what makes OpEx special.” FRED SLUNECKA - Regional President, Avera McKennan
The tools and principles of the OpEx system enable us to reach our quality and safety goals - the right care for every patient, every time. The patient becomes the focus of every process." KATHY MASS - Director of Process Excellence, Avera McKennan
By partnering with OpEx consultants, we were pushed beyond our comfort zone and able to achieve the optimal benefit of implementing LEAN in healthcare." DOREEN HARDY - RN, Process Excellence Leader
OpEx understands the Health Care business and works with Architects to help develop layouts that respond to efficient work flow and are integrated with architectural principles.” THEODORE R. NEWELL - Principal Science & Technology Practice, EwingCole, Federal Reserve Bank Building
Working with OpEx, we have recognized the tremendous opportunity available to us through the use of the LEAN principles. It has opened our eyes to the realization that what is "good" can be great, and what is “working" may not be working at its best. We have also learned to critically look at the data and not use assumptions or “feelings” to make decisions. I am excited about the process. There are so many things we want to do now because of the success we have seen thus far.” JOANNE ANDERSON - CEO, Southeast Regional Medical Center
OpEx designed an outstanding ‘lean’ layout for our new component laboratory and the training we received enabled us to implement many lean principles in the new laboratory.” PATT DOBSON - Services Manager, Community Blood Services Hospital
With a traditional consulting approach we could not have funded a LEAN project at Saint Francis. Also, we just had our Joint Commission survey for the lab and the gal was a six sigma black belt. She LOVED our lab. Thanks for all your help!!!!” MARY LOU EMANUEL - Pathology Director, Saint Francis Medical Center
OpEx helped us markedly improve our turnaround times and enabled us to use our labor more efficiently. They also provided us with the tools to continue improving our processes." TERESA JOHNSON - Associate Director, Core Testing Services Oregon Medical Laboratories |
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