Performance Measures

Having a plan and tracking to it is a basic principle in achieving any goal. This allows for immediate corrective action to be taken for any issues before they become major problems. For this reason, the Performance Measurement Tool was designed to do just that.

The tool allows you to select a Schedule and Shift while the number of people assigned is entered. From this point the system compares the Work Required by the Time Management Block you entered for that Schedule and compares it to the time on your computer. From this a running Shift and Day total are computed while people in the area document each time a unit of work is complete. This information can be displayed on a large monitor in the work area allowing people to see at a glance how the day is progressing and whether targets are being met. Down Time Tracking and the capturing of quality related issues are also accessed from this tool.

To track output, you need to create a list of products or services that can be completed. To track product failures as part of a quality assurance program, you will need to set up a list of final disposition codes.

1. Open the Performance Measurement tool, but clicking on it from the main project panel's Sustain tab.

2. Select the “Add Work Output Type” button. The screen shown below will appear.

To deactivate an output type, select the area from the drop down in the Existing section, and unselect the “Active” checkbox, and click the Update button. This will remove the item as an output type.

1. Select the “Performance Measurement Tool” button from the Sustain tab of the main project panel. This will open the main performance measurement tool.

2. Select the schedule you are working under from the “Current Schedule” dropdown list.

5. Enter the total number of actual staff members working directly on the value stream under Direct Labor.

7. Whenever a unit of production is finished, click the large “Unit Completed” button. All the counts will update automatically.

The “Today’s Total” and “Units Completed This Shift” numbers change color based on how well projections are being met.

To display the Labor Efficiency Report, click the "Labor Efficiency" button on the project panel's Sustain tab. You can print the report by selecting Report and then Print from the menu.

Efficiency By Plan -How efficient the actual output was, using the scheduled work, and the scheduled number of laborers.

Theoretical Efficiency -How efficient the output was, using the scheduled work, but the theoretical number of people required to do it. For example, if in a given hour 2.73 people were required to do the scheduled work and three people were scheduled, the theoretical efficiency will use 2.73 as the planned number of people, while Efficiency by Plan will use three as the number of people planned.

Plan Headcount -The average number of people slated to work during each shift, for the month counting both indirect and direct labor.

Plan Work Time -The average number of planned minutes of standard work per shift, in the month.

Actual Headcount -The average number of people that working in each shift, in the month, counting both indirect and direct labor.

Actual Work Time -The average number of planned minutes per shift, plus the number of minutes wasted by downtime.

Actual Output -The number of units produced, minus the number of units that failed Quality Assurance testing.

The Month By Day report keeps a running report of how well the outputs are matching up with the planned output. Display it by clicking the "Month By Day Report" button on the Sustain tab of the main project panel window.

Net Today -The number of units produced beyond, or short of, the number scheduled for the day.

Running Total -How many units produced beyond or below plan for the month to date, added to the difference between planned and actual output for last month.

Direct Labor Assigned -The number of people assigned to work directly on the product on a particular day.

Indirect Labor Assigned -The number of people assigned to supporting roles on a particular day.

Direct Labor Attend -The actual number of people who worked directly on producing the product on a particular day.

Indirect Labor Attend -The actual number of people who worked in supporting roles on a particular day.

%Attendance -The percentage of people assigned to work either directly or indirectly who actually showed up for work.

Scheduled Minutes -The number of minutes planned to produce the target number of units.

Overtime Minutes -The number of minutes needed to produce the units that failed Quality Assurance testing, using the planned times.

Plan Cycle Time -The scheduled number of minutes to produce a single unit, from start to finish.

Actual Cycle Time -The actual number of minutes to produce a single quality unit, factoring in Overtime Minutes, as defined above.

# Of Tests With Problems -The number of units that failed Quality Assurance testing.

%Defect Free -The percentage of all units produced that passed Quality Assurance testing.

You can see the previous month’s Month By Day report by checking the “Display Previous Month” checkbox directly below the report matrix.

You can export all Month By Day information to a file by selecting “Export->All Days” from the menu on the Month By Day report screen.

A Chart showing the number of units completed over time can be generated by selecting the "Product Output Summary" button from the project panel's Sustain tab. This report can also be exported and printed using the menu options.

A Chart showing the number of units failed by Disposition Code can be generated by selecting the "QA Summary" button from the project panel's Sustain tab. This report can also be exported and printed using the menu options.