Case Studies
Read and/or download actual case studies of improvement projects implemented by OpEx. Case studies are available in PDF format. If you have difficulty viewing them, you may need to download the free Acrobat Reader which can be downloaded here.
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Avera Saves Millions with OpEx Training and Supply Systems Re-Organization
This process improvement project was so successful, it became a model for other Avera Sacred Heart Hospital departments to follow. According to Lynette Bruening, RN and Director of Clinical Support and Staffing at ASH, the project earned a lot of attention and created a new enthusiasm for operational excellence. [View]
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Emergency Department Dramatically Increases Patient Satisfaction
Community perceptions of hospital patient service focus on the emergen-cy room experience—there’s no such thing as good enough! One hospital, whose ED is benchmarked as one of the best in the country, decided they could do better for their patients and community. [View]
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A North East Blood Center Gains a Competitive Edge
One blood collection center in the Northeast was facing consolidation with one of six other blood centers in the geographic region. Short on time and with constant pressure to improve processes, lower costs, and increase market share, this client requested the services of OpEx to help them establish a LEAN organization. [View]
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Saint Francis Medical Center Reduces Costs and Turnaround Time
As the Saint Francis team analyzed their processes they found improvement ideas to reduce the in lab time for complete blood counts to just 8 minutes. In fact, the team came up with over 388 discreet improvement ideas! [View] |
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Operating Room Patients Benefit from Shorter Wait Times
LEAN thinking in the surgical department at Avera McKennan Hospital & University Health System has made for happier patients, who receive uninterrupted care with shorter wait times, as well as a happier staff, who no longer have to search for supplies or walk as many steps throughout their already busy days in the Operating Room. [View] |
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Flexibility for the Future for this Anatomical Pathology Lab
More effective use of space leads to future flexibility and huge cost savings for this Anatomical Pathology Lab. Lab management realized they needed a second opinion before initializing the design: “It looked like the same old problems on a bigger footprint.” [View]
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Building Better Welded Assemblies
Video analysis using the Catena Improvement System helped identify everything needed to reduce the average amount of travel time for operators per assembly from 3,400 feet, to just under 60 feet, improving productivity an amazing 32% for each assembly! [View]
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Surgical Gowns and Drape Factory Threatened by Offshore Move
Even though the Industrial Engineer staff had individual operators working at peak e?ciency, machine down time and poor synchronization between departments was killing them. [View] |
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Emergency Department Dramatically Increases Patient Satisfaction
